Tag: Software Release

TariffShark Software Update Fixes Error

TariffShark Software Update Fixes Error

A new TariffShark release is available primarily as a fix for the “This method or property is not available because the document is locked for editing” error.

Background and Details

When TariffShark on your desktop is working with Tariff Record Version content files in Microsoft Word, the following error appears: This method or property is not available because the document is locked for editing. The following TariffShark activities may result in this error:

  • The Shark is swimming to perform TRV Content Processing
  • You selected Option 3 (Import Microsoft Word document) in the Build Content wizard and you used the “Optional Document Compare” option

The underlying cause of the error is that Microsoft is rolling out an update to Microsoft Word, one that altered Word’s behavior when documents are open for “read only”. In a few places in TariffShark, the new Word behavior triggers the “This method or property is not available because the document is locked for editing” error.

Resolution

  • If you’re running release 5.1.5, release 5.1.6 is available for download. The update merely requires that you install an updated TariffShark desktop client.
  • If you’re running an earlier 5.1.x release, we recommend updating to release 5.1.6, but a hotfix may be available (see below).
  • If you’re running one of various earlier releases and your desktop version is one of the following, a hotfix is available.
Your TariffShark Desktop Client VersionHotfix Version
3.1.2047.03.1.2047.2
3.0.1486.13.0.1486.3
3.0.1312.03.0.1312.2

Please visit the TariffShark website for detailed instructions or contact TariffShark Support.

If you’re not yet using TariffShark to meet your FERC eTariff obligations, we invite you to contact sales and ask for a demo of TariffShark Tiger today.

TariffShark Software Update Available

TariffShark Software Update Available

A TariffShark software update (release 5.1.5) is available NOW, primarily for minor FERC compliance reasons. Chief among the changes is the following.

  • Updated Tariff Record Version Versions to store values as high as 9999.9999.9999 (previously 9999.99.99) so long as the total number of digits doesn’t exceed 8
  • Removed the feature that submits XML to the FERC eTariff Sandbox (it’s no longer supported by FERC) and replaced it with instructions for manual Sandbox submission
  • Changed validation rule R011 from Warning to Fail in accordance with FERC’s November 17, 2022 notice in docket RM01-5-000

This update affects all TariffShark software components: database, application server, and desktop client. If you want to learn about the upgrade process and your quickest path to running the new software, please contact TariffShark Support.

If you’re not yet using TariffShark to meet your FERC eTariff obligations, we invite you to contact sales and ask for a demo of TariffShark Tiger today.

TariffShark CPUC Version 2 Now Available

TariffShark CPUC Version 2 Now Available

Links Technology Solutions, Inc. is excited to announce the release of TariffShark CPUC Version 2. This release is a major update to the software first introduced in November 2016 for California utilities managing tariffs and filing advice letters with the California Public Utility Commission. Initially built to streamline the management and filing of electric and gas tariffs, TariffShark CPUC v2 better handles the nuances of water utility tariffs.

If you currently use TariffShark CPUC, you are entitled to this software update for no additional fees. Our US-based Support Team is standing by to help you get started with the upgrade.

If you’re not yet using TariffShark CPUC to meet your CPUC tariff and advice letter obligations, we invite you to contact sales and ask for a software demonstration today.

What’s New in the Update?

Here are just a few of the new features and enhancements provided in the update.

  • Configurable business rules
  • Supports multiple, configurable Document Layouts and Header & Footer Templates
  • Multi-Sheet commands for viewing clean and marked content
  • Copy content from one Component to another
  • Publish multiple tariffs at once
  • Performance improvements throughout
  • And much, much more