Month: May 2012

Moving TariffShark Client to a New PC

The need to move the TariffShark client application from one PC to another usually occurs when a TariffShark user has been issued a new computer.  The process to be followed is similar to the upgrade process and is outlined here.

  1. On the new PC, follow the TariffShark Desktop Client Installer Guide until you get to the step called “Complete Page”, which is the final step of the installation wizard.  Do not run TariffShark just yet.
  2. On both the old and new PCs, open TariffShark’s global application settings folder.  Note that this is a hidden folder and, depending on Windows settings, may not be visible.  One way to get to it is to type the path in the Windows Explorer address bar.
    • XP: C:\Documents and Settings\All Users\Application Data
    • Vista and Windows 7: C:\ProgramData
  3. Find the TariffShark folder on the old PC and copy its contents to the TariffShark folder on the new PC.
  4. On the new PC, open the TariffShark \Temp folder and delete all folders and files inside.  This will reset grid layouts and empty TariffShark’s internal file cache, which are important for the new installation.
  5. If you use proxy configuration settings other than the default ones…
    • On the old PC, locate the proxy.config file located in the TariffShark installation folder (usually in C:\Program Files).
    • Copy the proxy.config file identified into the TariffShark installation folder on the new PC.
  6. There is no need to register the TariffShark client on the new PC with a TariffShark server, unless the TariffShark server has changed.

If you have questions or would like to discuss the new PC installation process in greater detail, we’d love to hear from you.  Comment below or contact TariffShark Support.