Category: Update

TariffShark Software Update Fixes Error

A new TariffShark release is available primarily as a fix for the “This method or property is not available because the document is locked for editing” error.

Background and Details

When TariffShark on your desktop is working with Tariff Record Version content files in Microsoft Word, the following error appears: This method or property is not available because the document is locked for editing. The following TariffShark activities may result in this error:

The Shark is swimming to perform TRV Content Processing
You selected Option 3 (Import Microsoft Word document) in the Build Content wizard and you used the “Optional Document Compare” option

The underlying cause of the error is that Microsoft is rolling out an update to Microsoft Word, one that altered Word’s behavior when documents are open for “read only”. In a few places in TariffShark, the new Word behavior triggers the “This method or property is not available because the document is locked for editing” error.

Resolution

If you’re running release 5.1.5, release 5.1.6 is available for download. The update merely requires that you install an updated TariffShark desktop client.
If you’re running an earlier 5.1.x release, we recommend updating to release 5.1.6, but a hotfix may be available (see below).
If you’re running one of various earlier releases and your desktop version is one of the following, a hotfix is available.

Your TariffShark Desktop Client Version	Hotfix Version
3.1.2047.0	3.1.2047.2
3.0.1486.1	3.0.1486.3
3.0.1312.0	3.0.1312.2

Please visit the TariffShark website for detailed instructions or contact TariffShark Support.

If you’re not yet using TariffShark to meet your FERC eTariff obligations, we invite you to contact sales and ask for a demo of TariffShark Tiger today.

TariffShark Software Update Available

A TariffShark software update (release 5.1.5) is available NOW, primarily for minor FERC compliance reasons. Chief among the changes is the following.

Updated Tariff Record Version Versions to store values as high as 9999.9999.9999 (previously 9999.99.99) so long as the total number of digits doesn’t exceed 8
Removed the feature that submits XML to the FERC eTariff Sandbox (it’s no longer supported by FERC) and replaced it with instructions for manual Sandbox submission
Changed validation rule R011 from Warning to Fail in accordance with FERC’s November 17, 2022 notice in docket RM01-5-000

This update affects all TariffShark software components: database, application server, and desktop client. If you want to learn about the upgrade process and your quickest path to running the new software, please contact TariffShark Support.

If you’re not yet using TariffShark to meet your FERC eTariff obligations, we invite you to contact sales and ask for a demo of TariffShark Tiger today.

TariffShark Software Update Available Now

On April 17, 2020, FERC issued a notice that introduced a new eTariff validation rule to become effective May 18, 2020. The new validation verifies that “Normal” and “Amendment” type filings contain at least one (1) “actual” (non-Pro Forma) tariff record.

A TariffShark software update (release 5.1.3) is available now that introduces a parallel validation. The new validation rule in TariffShark is “F065” and its message reads as follows:

When making a Normal or Amendment filing, the Filing cannot contain exclusively FTRVs of Record Change Type “Pro Forma”.

If you’re running TariffShark release 5.1.2, the only component affected is the Application Server (unaffected are the TariffShark desktop client and the TariffShark database). Consult the TariffShark Releases page to assess the impact to your installation.

For customers who utilize hosted TariffShark servers and are running a current software release, there is nothing for you to do. We will update your hosted server prior to May 18.

Please contact TariffShark Support at 847-252-1611 or at support@tariffshark.com if you have any questions or concerns.

If you’re not yet using TariffShark to meet your FERC eTariff obligations, we invite you to contact sales and ask for a demo of TariffShark Tiger today.

TariffShark Tiger SP1 Now Available

Links Technology Solutions, Inc. is excited to announce the release of TariffShark Tiger SP1. This release is an update to the TariffShark Tiger eTariff software. If you are a user of TariffShark Tiger, you are entitled to this software update for no additional fees.

If you want to learn about the upgrade process and your quickest path to running the new software, please contact TariffShark Support.

If you’re not yet using TariffShark to meet your FERC eTariff obligations, we invite you to contact sales and ask for a demo of TariffShark Tiger today.

What’s New in the Update?

Improvements

Performance improvements throughout, most notably
- Running validations
- Improved speed and robustness of interactions with Microsoft Word on the desktop
- Improved speed and robustness of TRV Content Processing
- TariffShark window closes much faster when leaving the application
- Tariff Timeline
- SmartBar rendering
- Grid/table rendering
Validation F063 was changed from FAIL to WARNING
Enabled configuration of Publishing Options for Whole Documents at Tariff Record and TRV levels
Progress bar (e.g. when publishing) is more informative
Results from validation performed in Create XML wizard now include validation codes

Fixes

Whole Document TRVs correctly participate in publishing and FERC Attachment content generation
Users and Logging In
- Users may once again log in using their email addresses
- Usernames may contain spaces (e.g. “Taylor Thomas”)
- Usernames may begin with numeric digits (e.g. “3ldmt3k”)
Record FERC Order form no longer sets non-midnight FERC Effective Date values

Technology

Secure connection between TariffShark client and application server seek TLS 1.2 by default
Added support for SQL Server 2017
TariffShark Tiger desktop client can be installed silently