Category: Tiger

TariffShark Software Update Available Now

TariffShark Software Update Available Now

On April 17, 2020, FERC issued a notice that introduced a new eTariff validation rule to become effective May 18, 2020. The new validation verifies that “Normal” and “Amendment” type filings contain at least one (1) “actual” (non-Pro Forma) tariff record.

A TariffShark software update (release 5.1.3) is available now that introduces a parallel validation. The new validation rule in TariffShark is “F065” and its message reads as follows:

When making a Normal or Amendment filing, the Filing cannot contain exclusively FTRVs of Record Change Type “Pro Forma”.

If you’re running TariffShark release 5.1.2, the only component affected is the Application Server (unaffected are the TariffShark desktop client and the TariffShark database). Consult the TariffShark Releases page to assess the impact to your installation.

For customers who utilize hosted TariffShark servers and are running a current software release, there is nothing for you to do. We will update your hosted server prior to May 18.

Please contact TariffShark Support at 847-252-1611 or at if you have any questions or concerns.

If you’re not yet using TariffShark to meet your FERC eTariff obligations, we invite you to contact sales and ask for a demo of TariffShark Tiger today.

TariffShark Tiger SP1 Now Available

TariffShark Tiger SP1 Now Available

Links Technology Solutions, Inc. is excited to announce the release of TariffShark Tiger SP1. This release is an update to the TariffShark Tiger eTariff software. If you are a user of TariffShark Tiger, you are entitled to this software update for no additional fees.

If you want to learn about the upgrade process and your quickest path to running the new software, please contact TariffShark Support.

If you’re not yet using TariffShark to meet your FERC eTariff obligations, we invite you to contact sales and ask for a demo of TariffShark Tiger today.

What’s New in the Update?


  • Performance improvements throughout, most notably
    • Running validations
    • Improved speed and robustness of interactions with Microsoft Word on the desktop
    • Improved speed and robustness of TRV Content Processing
    • TariffShark window closes much faster when leaving the application
    • Tariff Timeline
    • SmartBar rendering
    • Grid/table rendering
  • Validation F063 was changed from FAIL to WARNING
  • Enabled configuration of Publishing Options for Whole Documents at Tariff Record and TRV levels
  • Progress bar (e.g. when publishing) is more informative
  • Results from validation performed in Create XML wizard now include validation codes


  • Whole Document TRVs correctly participate in publishing and FERC Attachment content generation
  • Users and Logging In
    • Users may once again log in using their email addresses
    • Usernames may contain spaces (e.g. “Taylor Thomas”)
    • Usernames may begin with numeric digits (e.g. “3ldmt3k”)
  • Record FERC Order form no longer sets non-midnight FERC Effective Date values


  • Secure connection between TariffShark client and application server seek TLS 1.2 by default
  • Added support for SQL Server 2017
  • TariffShark Tiger desktop client can be installed silently

TariffShark Tiger Now Available

July 10, 2017

Thanks to our customers, TariffShark has been the leading eTariff filing solution since its release in 2010.  We have not taken the honor sitting down, however.  We’ve spent the last two years listening to our customers and building an even better experience.  Introducing TariffShark Tiger, the third major TariffShark software release!  The most advanced eTariff filing solution in the industry is better than ever.

With loads of new features and enhancements, including an updated user interface, Tiger will take your eTariff filing experience to a whole new level!

Learn more.

Moving or Copying a TariffShark Database

[Updated July 10, 2017]

Sometimes it is necessary to move or copy a TariffShark database from one server to another.  You might need to do this if you’re setting up a new production environment or refreshing a test environment with current production data.  This blog article describes the best practice procedure for cloning a TariffShark database.

  1. Backup the database you are copying using the SQL Server utility for this purpose.
  2. Restore the database to a different SQL Server Instance and/or different database, again, using the SQL Server utility for this purpose.
  3. If you are updating an existing test environment with a fresh set of production data, you may wish to preserve the client registrations in the test database.  Doing so will enable desktop TariffShark users who have previously accessed the test database to login after the database restore without having to re-register their software client.  To preserve the client registrations in the test database, (a) make a backup copy of the SoftwareClient table in the test database before restoring the database and (b) restore the SoftwareClient table afterward.
  4. The Audit table tracks web service method calls and responses for a TariffShark application server (which is done strictly for debugging reasons).  When establishing a new database, this data has little meaning when copied from another database.  As an optional step you may choose to TRUNCATE the Audit table.
  5. The Relationships table must be rebuilt in the restored database.  Run the following script statements in order to do this:
    USE […Name of the TariffShark Database…]
    EXEC admin.RebuildRelationships
  6. TariffShark Tiger is able to distinguish PROD environments from TEST ones.  If you are still running TariffShark Hammerhead or haven’t made such a distinction, you may disregard this step.  On the other hand, in a TariffShark Tiger installation where PROD and TEST environments have been distinguished as such, your TEST environment will look like a PROD environment after the database restore.  In order to restore your TEST environment to “test” status, open a web browser and enter the following URL into the address bar:

If you ever need to restore a TariffShark database, follow the procedure outlined above.  If you would like to know more about TariffShark databases or if you have any other questions, please comment below or contact TariffShark Support.